Support & FAQ

Answers to common questions about SmartMask. Still stuck? Email us.

Contact support

contact@smartmask.app

Getting started

How do I mask a face in a photo?

Is SmartMask completely offline?

Do I need to create an account?

Face masking

What mask styles are available?

Can I mask things other than faces?

Will masking change my original photo?

Library cleanup

How does duplicate detection work?

What is AI Best Picks?

Where do deleted photos go?

Can I clean up videos too?

SmartMask Pro & billing

How do I subscribe or buy Lifetime?

How do I cancel my subscription?

How do I restore purchases?

Can I get a refund?

Privacy

Is my data safe with SmartMask?

Does SmartMask work on iPad?